Privacy policy

Who is responsible
EAGLEPORT 84 COMMERCE LLC operates Eagleport Commerce at https://eagleportcommerce.com. This policy explains how personal information is handled when you browse, place an order, or contact us.

Information we collect
We collect information you provide, including your name, email address, telephone number, shipping and billing addresses, order details, and correspondence. If you create an account, we also process account information. Payment providers process payment credentials and provide us with payment status and transaction details needed to manage your order.

Our store and its service providers also collect information such as IP address, device and browser details, pages visited, and interactions with the site. Cookies and similar technologies support functions such as the cart, checkout, security, and preferences. Additional analytics or advertising data depends on the tools enabled and your privacy choices.

How we use information
We use information to process payments, fulfill and track orders, handle returns, answer questions, maintain accounts, prevent fraud, secure the store, and meet legal and accounting obligations. We may use store-usage information to understand and improve the shopping experience. If you subscribe to marketing, we use your contact details for the communications you request; you can unsubscribe at any time. Order and service messages are separate from marketing.

Who receives information
We share information needed to operate the store with Shopify, payment providers, shipping carriers, fulfillment providers, and service providers that support customer service, security, and recordkeeping. Information may also be disclosed when required by law, to protect legal rights, or in connection with a business transfer subject to applicable privacy protections.

Shopify hosts our store and processes information to provide its services. In some circumstances, Shopify processes information for its own purposes under its privacy policy: https://www.shopify.com/legal/privacy.

Cookies and advertising choices
You can manage cookies through your browser and any privacy controls displayed on our website. Blocking necessary cookies may affect the cart or checkout. Where optional analytics, advertising pixels, or personalized advertising are enabled, they may involve sharing device identifiers and browsing activity with their providers. Such activity can constitute a sale, sharing, or targeted advertising under some state laws, even when no money changes hands. Where applicable, use the site's privacy controls or email us to exercise an opt-out right. We honor legally required opt-out preference signals, including Global Privacy Control, where applicable.

We do not sell customer contact lists for money. We do not use your personal information for purposes materially different from those described here without providing the notice or obtaining the consent required by law.

Retention and security
We retain information for as long as reasonably necessary for orders, returns, customer support, legal obligations, dispute resolution, and fraud prevention. Retention depends on the type of information and its purpose. We use reasonable safeguards designed to protect information, but no storage or transmission system is completely secure. Do not email full payment card details or account passwords.

Your rights
Depending on where you live and which laws apply, you may have rights to access, correct, delete, or obtain a copy of personal information, or to opt out of certain uses. You may also have a right to appeal a denied request. Email info@eagleportcommerce.com with your request or appeal. We may verify your identity and an authorized agent's authority before acting. We will respond within applicable legal deadlines and will not unlawfully discriminate against you for exercising your rights. Some information may need to be retained for legal or transaction-related reasons.

Children and international processing
Our store is intended for a general adult shopping audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided personal information. Shopify and other providers may process information outside your state or country, subject to applicable safeguards and legal requirements.

Updates and contact
We update this policy when our practices change and provide additional notice when required. For privacy questions, requests, or appeals, contact EAGLEPORT 84 COMMERCE LLC at info@eagleportcommerce.com